FAQs

General Questions

At Vitality Hormone, we focus on personalized, patient-centered care that addresses the root causes of your symptoms. Our process includes comprehensive lab testing, an in-depth health history review, and customized treatment plans.
No, we do not accept insurance. By eliminating insurance restrictions, we’re able to focus on wellness, prevention, and spending more time with each patient. You may submit out-of-network claims to your insurance provider or use HSA/FSA funds to cover costs.
The package includes your initial appointment (60–90 minutes), comprehensive lab testing (labs not included in the package price), and unlimited follow-ups during the first 3 months.
After the initial 3-month period, patients pay $400 every 3 months for continued care, including follow-ups, treatment adjustments, and ongoing support. There is no long-term commitment, and you can cancel with 30 days’ notice.

We order a comprehensive panel with over 25 markers, including tests for nutritional deficiencies, thyroid function, hormone imbalances, metabolic risks, inflammation, and gut health.
No, lab costs are not included. We offer a self-pay option at a discounted rate of $300 to help avoid surprise bills. You may also choose to use insurance for lab testing, but coverage should be verified with your provider.
Functional medicine looks beyond standard lab tests to uncover underlying imbalances that may not be addressed by conventional healthcare. This allows us to create a more comprehensive, personalized care plan.

BHRT uses hormones identical to those naturally produced by your body to address imbalances. This therapy helps alleviate symptoms such as fatigue, low libido, mood swings, and weight gain.
We address a variety of conditions, including menopause, perimenopause, low testosterone, adrenal fatigue, PCOS, thyroid imbalances, and inflammation-related issues.
Results vary by individual, but many patients notice improvements in sleep, energy, and mood within the first few weeks. Weight loss, libido improvements, and other benefits often follow over the next few months.
Functional medicine takes a holistic, root-cause approach to health. Instead of focusing solely on managing symptoms, it identifies and addresses the underlying factors contributing to illness or imbalance.

You can book an appointment directly through our website or by contacting us via phone or email.
Yes, we provide telemedicine services to offer flexibility and convenience for our patients.
Follow-ups during ongoing care are included in your membership fee, and we will adjust your treatment plan as needed to ensure your progress.

We accept payments via credit/debit cards and HSA/FSA funds.
While we don’t accept insurance, patients may submit out-of-network claims to their insurance provider for possible reimbursement.
You may cancel your ongoing care membership with 30 days’ notice. For appointments, we ask for advance notice to avoid cancellation fees.